[vc_row type="container" padding_top="" padding_bottom=""][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_column_text]<strong>TERMS AND CONDITIONS</strong>

Thank you for your visit! If you have any question regarding these terms and conditions, please contact us. By using this website, you acknowledge that any use of this website including any transactions you make are subject to our terms and conditions (T&amp;C).

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<strong>THE MOST IMPORTANT INFORMATION</strong>

Shipping Information

Shipping is free for all orders over $100.

Unless otherwise specified on the product page, delivery of custom orders usually takes place within 35 days of the day you place your order and we have your confirmed measurements. Shipping is done via USPS.

Return policy

Lux Vestra offers a Perfect Fit Guarantee for all its products. This guarantee includes:

Take your garments to any local tailor and we will refund the cost of the alterations*. In those cases where the garment cannot be adjusted, we will proceed to make a similar remake. To request a refund for the alterations, the following steps need to be followed:
<ol>
 	<li>Take your garments to the closest local tailor (or alterations shop).</li>
 	<li>Log into your Lux Vestra account, go to "open inquiry", and attach the Invoice.</li>
 	<li>Lux Vestra will refund you the costs* Within 3 working days.</li>
</ol>
If its more than just a few adjustments, and a remake needs to be done, then we will remake you a new garment with the needed adjustments. Our goal is to give you 100% satisfaction!

<strong>The following conditions apply for the refund for adjustments:</strong>

You must complaint for your order within 30 days after delivery. Costs will only be reimbursed if you provide a real invoice within 30 days after delivery. The refunds for adjustments are limited to 25% of the product price. The refund for the adjustments will be as store credit if the invoice has been sent between 30 and 90 days after delivery. The refund for the adjustments will be as store credit if the order is a free remake. The following conditions apply for the remakes:
<ol>
 	<li>The new product will be the same as the original one.</li>
 	<li>The original garments should be returned to our quality control center.</li>
 	<li>Style and fabric changes have an additional cost of 20% + difference in the fabric price.</li>
 	<li>Fabric changes are for free if the fabric is out of stock.</li>
 	<li>Lux Vestra reserves the right to deny remake requests in circumstances where the products are not in perfect condition or has not all its labels on it.</li>
</ol>
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<strong>Cancellation Policy</strong>

Lux Vestra only allows cancellation of an order if it has been made within 3 working days. After this time span, Lux Vestra can no longer cancel the order as its production has begun and costs incurred (fabrics, tailor time, etc.) Certain situations may warrant cancelation beyond this term, at your request Lux Vestra will review your request and extend these terms at their discretion.

<strong>DETAILED TERMS AND CONDITIONS</strong>

Any changes to these T&amp;C will take effect from the date posted to this website. Continued and subsequent use of the website will denote your acceptance of these terms and conditions. We reserve the right to alter the website including content and prices at any time. All offers, special items and prices may be withdrawn at any time. We reserve the right to end any sale and promotions at any time at our discretion.

<strong>Login Information</strong>

Please, keep your user name and password safe. We will never ask you for account username or passwords by email, or in any other way. If you suspect any misuses of your account please contact us immediately at shopbrothersandsons.com

<strong>Colors</strong>

We make every effort to accurately represent the colors of the textiles that we use in production. However, due to variances among color monitors the colors that appear on your screen may not be exact.

<strong>Feedback</strong>

You may choose to publish feedback on any item you have purchased by filling out a form that we may send to your email address after you receive your item. We will never publish any feedback without such consent.

We reserve the right to remove any feedback from shopbrothersandsons.com , if we deem it to be obscene, defamatory or in violation of trademark, copyright or other laws, or is otherwise unacceptable. We are not responsible or liable in any way for feedback posted by our customers. It is the opinion of the customer only.

<strong>Ordering</strong>

Once you have placed your order and gone through the checkout we will send you an automated email confirming your order has been placed. If this is your first custom order with us we will first review your measurements before we start producing any made-to-measure items. If we have any questions, we will not be able to start production until you respond, and consequently the delivery date may be pushed back.

We will start producing your order as soon as we can – sometimes we start production in 48 hours. As soon as it is ready, your order will be packed and shipped and an email to let you know your order has been shipped will be sent to you.

First time customers: We first produce a set of preliminary garments for fit use only. These garments are made from inferior fabric and do not have functioning pocket and other details.

<strong>Deals and Promotions</strong>

Unless otherwise stated, different deals and promotions cannot be combined.

<strong>Delivery</strong>

Unless otherwise specified on the product page, delivery of custom orders usually takes place within 35 days of the day you place your order and we have your confirmed measurements.

<strong>Payment</strong>

All payments are processed either by PayPal (Europe) or Braintree - a PayPal Division (US), https://www.braintreepayments.com/.

<strong>Price of Goods</strong>

The price you are charged when you place your order will be the price you pay. In the rare event of a pricing error occurring because of a website technical error we reserve the right not to supply the goods at that price, we will contact you to let you know the correct price - you reserve the right to cancel the order if you choose.  We reserve the right to alter all prices at any time, however if a price change occurs (up or down) after your order has been placed you will pay the agreed price as detailed in your order (except if that price is incorrect due to a website technical issue).

<strong>Intellectual Property Rights</strong>

By use of this website you agree that all logos, descriptions and content remain the property under copyright of shopbrothersandsons.com and that reproduction / use of any part of this website will only be considered following our specific authorization in writing.

<strong>Computer Data</strong>

We make every effort to make our site very safe for you. We will not be held liable for any malicious software which may result from use of this site although all reasonable security steps are taken to prevent such chances occurring.

<strong>Losses</strong>

We will not be held liable for any economic losses, loss of goodwill or reputation or any special or indirect losses caused by use of this website or by products purchased from it.

<strong>Children</strong>

We do not sell products for purchase by children. If you are under 18, you may use shopbrothersandsons.com only with the involvement of a parent or guardian.

<strong>Statutory Rights</strong>

Nothing contained within the Terms &amp; Conditions effects your statutory rights as a consumer.

<strong>Company</strong>

This website is owned and operated by Vanguard Industries LLC.[/vc_column_text][/vc_column][vc_column width="1/6"][/vc_column][/vc_row]